How to Report a Claim

If you become aware of a claim, it's important to act quickly. In order to expedite the process, we've put the claim contact information for all carriers in one place for you. Below you will find the phone numbers and email addresses needed to report a claim directly with a carrier. Alternatively, you may report a claim to us using the Acord 1 Property Loss, Acord 2 Automobile Loss, or Acord 3 GL Notice of Occurrence Claim, and we will report the claim to the carrier.

AmTrust

Attn: Claims Department

CNA

Merchants Bonding Company

Navigators

  • Email: sfbondclaims@navg.com
  • Mail to:
    Navigators Management Company, Inc.
    Attn: Surety Bond Claims
    194 Wood Ave. South
    Iselin, NJ 07922

AmTrust

Attune

  • Phone: (866) 391-9675
  • Fax: (800) 393-8104
  • Mailing Address:
    York Services Group
    Attn: OSC

    PO Box 183188
    Columbus, OH 43218-3188
  • If you or your Insured have any additional claims-related questions outside of reporting of a claim, please email your request to: resolution@blackboardinsurance.com 
    Please be sure to include a policy number, named Insured, date of loss and claim number (if applicable)

CBIC

Hiscox

Navigators

NEXT Insurance

STARR Marine

USLI

AmTrust

CNA

Employers

ICW

Tough Comp/ShiftPixy

  • For claim reporting information, please refer to the Claims Packet that arrived with your policy.

Travelers

Zenith

CNA

Everest

Great American

USLI

CNA

Everest

Great American

Navigators

All current claim emails must be redirected to claimsmail@navg.com. Please make sure you put the claim number, policy number and the Insured's name in the subject line.

All new claims should be sent to: newloss@navg.com. Please include the reports and add a note that you do not have a claim number.

USLI

AIG

Devon Park

RLI

USLI

Westchester

AmTrust

Attune

  • Phone: (866) 391-9675
  • Fax: (800) 393-8104
  • Mailing Address:
    York Services Group
    Attn: OSC

    PO Box 183188
    Columbus, OH 43218-3188
  • If you or your Insured have any additional claims-related questions outside of reporting of a claim, please email your request to: resolution@blackboardinsurance.com 
    Please be sure to include a policy number, named Insured, date of loss and claim number (if applicable)

CNA

Evanston Insurance Company

Hiscox

KBIC

Markel

MetLife

Travelers

USLI

Westchester

This information is provided as a guideline only and is subject to change with or without notice.