How to Report a Claim

How to Report a Claim

If you become aware of a claim, it's important to act quickly. In order to expedite the process, we've put the claim contact information for all carriers in one place for you. Below you will find the phone numbers and email addresses needed to report a claim directly with a carrier. Alternatively, you may report a claim to us using the Acord 1 Property Loss, Acord 2 Automobile Loss, or Acord 3 GL Notice of Occurrence Claim, and we will report the claim to the carrier.

AmTrust

Attune

  • Phone: (866) 391-9675
  • Fax: (800) 393-8104
  • Mailing Address:
    York Services Group
    Attn: OSC

    PO Box 183188
    Columbus, OH 43218-3188
  • If you or your Insured have any additional claims-related questions outside of reporting of a claim, please email your request to: resolution@blackboardinsurance.com 
    Please be sure to include a policy number, named Insured, date of loss and claim number (if applicable)

Atrium

CNA

Please note: in order to expedite the claim set-up process, please provide the Insured's policy number when reporting the claim.

Crum & Forster

Evanston Insurance Company

Hiscox

KBIC

Markel

MetLife

Travelers

USLI

Westchester

CNA

Crum & Forster

Everest

Great American

Navigators

Phone: (855) 444-4796 available 24/7

All current claim emails must be redirected to claimsmail@navg.com. Please make sure you put the claim number, policy number and the Insured's name in the subject line.

All new claims should be sent to: newloss@navg.com. Please include the reports and add a note that you do not have a claim number.

RLI

USLI

Canopius

Kemper/Infinity

MetLife

National General

Travelers

OUR INCIDENT ROAD MAP: A VITAL TOOL AFTER A DATA BREACH

If breaches happen, utilize these resources:

AIG

Devon Park

RLI

USLI

Westchester

AmTrust

Attune

  • Phone: (866) 391-9675
  • Fax: (800) 393-8104
  • Mailing Address:
    York Services Group
    Attn: OSC

    PO Box 183188
    Columbus, OH 43218-3188
  • If you or your Insured have any additional claims-related questions outside of reporting of a claim, please email your request to: resolution@blackboardinsurance.com 
    Please be sure to include a policy number, named Insured, date of loss and claim number (if applicable)

Best Choice

Please note: in order to expedite the claim set-up process, please provide the Insured's policy number when reporting the claim.

Clear Spring

CBIC

Hiscox

Navigators

Next Insurance

AmTrust

Best Choice

Please note: in order to expedite the claim set-up process, please provide the Insured's policy number when reporting the claim.

CNA

Crum & Forster

Everest

Great American

Navigators

Phone: (855) 444-4796 available 24/7

All current claim emails must be redirected to claimsmail@navg.com. Please make sure you put the claim number, policy number and the Insured's name in the subject line.

All new claims should be sent to: newloss@navg.com. Please include the reports and add a note that you do not have a claim number.

RLI

USLI

AmTrust

Attn: Claims Department

CCI Surety Bonds

CNA

Crum & Forster

Hartford Bond

Merchants Bonding Company

Navigators

Old Republic Surety Company

  • Phone: (262) 797-2640 option 2
  • Toll Free: (800) 217-1792 option 2
  • Fax: (262) 797-9495
  • Email: claims@orsurety.com
  • Mail:
    Old Republic Surety Company
    Attn: Claims Department
    PO BOX 1635
    Milwaukee, WI 53201
  • Overnight deliveries, please use:
    Old Republic Surety Company
    Attn: Claims Department
    445 S Moorland Road, Suite 200
    Brookfield, WI 53005

California SB-1159 COVID-19 Employer Reporting Forms

AmTrust

Clear Spring

CNA

Employers

Great American

ICW

Liberty Mutual Insurance

National Liability & Fire Insurance Company

Pie Insurance

Tough Comp/ShiftPixy

  • For claim reporting information, please refer to the Claims Packet that arrived with your policy.

Travelers

Zenith

This information is provided as a guideline only and is subject to change with or without notice.