If you become aware of a claim, it's important to act quickly. In order to expedite the process, we've put the claim contact information for all carriers in one place for you. Below you will find the phone numbers and email addresses needed to report a claim directly with a carrier. Alternatively, you may report a claim to us using the Acord 1 Property Loss, Acord 2 Automobile Loss, or Acord 3 GL Notice of Occurrence Claim, and we will report the claim to the carrier.
Attn: Claims Department
All current claim emails must be redirected to claimsmail@navg.com. Please make sure you put the claim number, policy number and the Insured's name in the subject line.
All new claims should be sent to: newloss@navg.com. Please include the reports and add a note that you do not have a claim number.
Please note: in order to expedite the claim set-up process, please provide the Insured's policy number when reporting the claim.
This information is provided as a guideline only and is subject to change with or without notice.