Builders & Tradesmen's Insurance Services, Inc. (BTIS), located in Rocklin , CA , was founded in August 1998. The genesis of BTIS was an artisan contractor program developed by Mr. Norbert Hohlbein in 1992. Mr. Hohlbein decided that he wanted to go into business for himself after having been in corporate life for almost 30 years. In early 1998, he began the development of a newly enhanced artisan contractor program.
The first two employees of BTIS were his daughter, Lisa Erickson, and son, Paul Hohlbein, both of whom have many years of insurance company experience. The youngest sibling, Jeff Hohlbein, also returned to the organization after acquiring his law degree and practicing insurance defense. Strong family ties and dedication have helped the organization achieve success.
At BTIS, we pride ourselves in providing insurance for the construction industry. The entire executive team has past experience working in this arena. Collectively, BTIS has over 127 years of experience in the insurance industry within its management team. Our professional staff of underwriters has insurance company backgrounds with more than 75 years' experience of underwriting commercial/contractor risks.
Since our beginning, we have had one steady goal in mind; providing outstanding service to our customers. With the use of the internet we are able to deliver unmatched turnaround time on quotes and policy issuance. By utilizing the latest in technology we achieve what few other organizations have: immediate turnaround, unbeatable service, and great value for our clients.
As Sam Walton of Wal-Mart once said:
The goal as a company is to have customer service that is
not just the best, but legendary.
Each and every day we strive to provide legendary service to our customers and if we are not, we want to hear about it. We will do the best that we can to correct any mistake that we have made or clear up any confusion that there may be. Without the customer, we are nothing! We will always remember that.