BTIS Careers

Builders & Tradesmen's Insurance Services, Inc. (BTIS), is a dynamic and rapidly growing insurance MGA focused on offering commercial line products to agents across the country. From humble beginnings showcasing contractor general liability in 1998, we now offer a wide variety of products ranging from contractor bonds, inland marine/builders risk coverage, to workers' compensation, commercial auto and small business programs. Built on outstanding customer service, unmatched turnaround times and intuitive system interfaces, we have grown to provide these products in 49 states.

We're always looking for equally dynamic, goal-driven, and forward-thinking individuals to join our team and help take us to the next level. 

For more information please visit AmTrust Careers and follow the instructions below:

  • Candidate must register and create a profile.
  • Click on the "View current job opportunities" button to view all open jobs.
  • Click on the Requisition Title of the job to view the Job Description.
  • Click on the "Apply for this job online" button.
  • If referred, on the employment application, select “Referred by current employee”.
  • Enter the name of the AmTrust employee under “Please Specify”.
  • Electronically sign the completed application

Locations: Rocklin, CA and Omaha, NE  Position: Business Development Associate

Job Description:

The main area of focus will be to generate new leads with the aim of creating more sales. This candidate will work on some sales follow-up activities, as well as maintain customer relationships and ensure customer loyalty through excellent customer service, and meeting customer's needs appropriate to their business. The Business Developer usually works as part of a team and closely with other departments within the organization.

Education and Experience Requirements:

  • Degree or equivalent qualification is recommended, but a proven background in business development may be sufficient
  • At least one year of outstanding customer service experience is required
  • Experience in the Insurance industry is preferred
  • Experience with Internet Explorer and Microsoft Office is required

Key Skills and Qualifications:

  • Proven track record of strong presentation skills and possess a strong record of business-to-business sales is essential in this role
  • Required to have strong research and strategic analysis skills
  • Excellent communication skills, both verbal and written, and ability to call potential clients with confidence are all key
  • Excellent organizational skills are essential and performance monitoring will be a requirement
  • Develops a strong pipeline of new customers and projects in accounts through direct or indirect customer contact and prospecting
  • Produces lead reports and documents important customer opportunities; ensures action is taken and leads are followed through
  • Provides input into strategic marketing activities for new products and enhancements to existing products based on customer needs

Location: Rocklin, CA  Position: Customer Service Representative - Small Business / BOP

Responsibilities:

  • Thoroughly and efficiently gather customer information (when needed), access and fulfill customer needs, educate the customer where applicable to prevent the need for future contact and document interactions through the company's electronic filing system
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience
  • Representative assists customer by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Updates job knowledge by participating in educational opportunities

Education and Experience Requirements:

  • High School diploma or equivalent is required
  • At least one year of outstanding customer service experience is required
  • Insurance experience is preferred
  • Experience with Internet Explorer and Microsoft Office is required

Key Competencies and Requirements:

  • Strong attention to detail is required
  • Possess a strong work ethic and professional team player mentality
  • Candidate will be expected to provide exceptional service each and every day, even under stressful situations
  • Required to possess the ability to stay focused and be able to complete multiple tasks at a time within a fast paced office environment
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Must have the ability to communicate clearly and professionally, both verbally and written with customers, interpersonal, and carrier companies; professional telephone etiquette is required
  • Willingness to work a flexible schedule and occasional overtime when needed
  • Able to manage/resolve occasional customer complaints and able to identify/escalate priority issues

Overview:

The digital revolution is changing everything, transforming how we work and play. Are you reacting to the disruption each day, or are you leading the way as a digital disrupter? We at BTIS (an AmTrust company), are driving these exciting changes and reinventing how commercial insurance works. Join us and become an integral part of this exciting journey.

Job Description

The Senior QA Engineer will work closely with the Development Team and Business Analysts to create and execute manual and automated software testing activities, while delivering on multiple projects implementing new features and enhancements, and bug fixes on a large and complex insurance system. The right candidate will have expertise with QA best practices and have proven experience performing all QA-related functions such as vetting requirements, creating test plans and test cases, executing test cases, creating automation scripts, and reviewing regression results in order to quickly determine if our products are ready for market. QA team members work very closely with developers on an integrated team dedicated to delivering high quality solutions, and the right candidate will enjoy being part of a highly interactive, agile team.

Key Responsibilities
  • Works collaboratively with development during all stages of projects to provide in process testing results.
  • Works directly with appropriate business partners and development to understand project concepts, objectives and approach of software development projects.
  • Participate in all aspects of testing, including functional, regression, load/performance and system testing.
  • Defines scope and objectives of all levels of QA testing.
  • Develop and implement test plans/cases.
  • Lead offshore team in test plan and test case execution.
  • Establishes the purpose and deliverables of the test effort.
  • Mentoring QA staff.
  • Lead QA efforts for assigned project(s), including coordination of QA project team who test, evaluate and validate new functions and applications, and identify issues in software or services.
  • Define, develop and implement quality assurance practices and procedures, test plans and other QA assessments. Establish standards and best practices for the use within the Agile Scrum methodology. Define and track quality assurance metrics such as defect densities and open defect counts.
  • Manage defects and proactively identify risks to management.
  • Able to work independently and in team environments.
  • Strong debugging and troubleshooting skills to provide detailed root cause analysis.
Your Experience: Basic Qualifications
  • 5+ years of experience successfully testing applications for Windows platforms using Microsoft technologies.
  • 5+ years of experience as an expert in test design, with a proven track record of designing reasonable and effective tests that can quickly show whether a product is ready for market.
  • Expert experience creating test plans for medium to large projects with complex interactions requiring verification.
  • Extremely strong investigative and interpretive skills required.
  • Very strong multi-tasking skills will be required. Must be comfortable in a dynamic, fast-paced environment.
  • Good estimation skills, able to provide reasonable estimates for yourself and others.
  • Experience with Agile methodologies.
  • Experience testing in multiple browsers, mobile devices.
  • Defect entry and tracking experience.
  • Proficient in Agile development methodologies and bug tracking tools such as: JIRA, TFS
  • Ability to work quickly within tight cycle times.
  • Front-end, back-end and API testing experience.
  • High energy with a positive attitude
  • Ability to interest and communicate well with business partners and technology teams.
  • Must be independent and capable of learning new skills and product features quickly.
  • Strong collaboration skills.
  • Strong communication, teamwork, and problem-solving skills are necessary.
  • Written and verbal communication skills must both be strong.
  • BS or MS in Computer Science or related technical field.
Set Yourself Apart: Preferred Skills
  • Experience in testing automation tools: SOAP UI, Selenium
  • Develop automated testing scripts for complex environments
  • Some lead experience - team or project
  • Expertise regarding mobile testing best practices
  • Knowledge of RESTful APIs
  • Experience working in an Agile environment (preferable using Scrum or Kanban methods) is preferred
  • Knowledge of relational databases, complex queries and shell scripts
  • Familiarity with Web services, Web applications, and applications that operate in a cloud environment (such as AWS)
  • Familiarity with technology such a JUnit, SOAP UI, Jenkins and Maven
  • In-depth knowledge of professional software engineering practices for the full Software Development Life Cycle, including all phases of testing throughout the cycle, with an emphasis toward automation.
  • Eager and willingness to learn, open to trying new technologies or creative solutions
  • Strong problem solving and analytical analysis skills
  • Operate with high integrity and respect
  • Enjoys contributing in a collaborative environment

Location: Rocklin, CA  Position: Underwriter - Workers' Compensation

Out of area applicants are welcome to apply for possible remote positions!

Summary:

The Workers' Compensation Underwriter is responsible for the evaluation, selection, acceptance, rejection, pricing and servicing of commercial insurance policies within accepted company procedures and guidelines. Maintains effective agency relationships and manages agency profitability within assigned territories.

Responsibilities:

  • Reviews renewal policies for eligibility, new business to ensure that all policy documentation is in place, and decisions made by underwriting assistants to ensure long term profitability
  • Determines acceptability of renewals utilizing loss control inspections, motor vehicle records, loss experience reports and underwriting filings
  • Reviews and revises pricing and coverage to ensure premiums charged are commensurate with the exposure
  • Reviews daily correspondence, reports, endorsements, loss control reports, and publications pertaining to responsibility
  • Examines loss notices, desirability of risk notices from claims and recommends appropriate action
  • Assists rating technicians on rating decisions
  • Places facultative reinsurance for risks exceeding the reinsurance treaty capacity within the company
  • Coordinates with the department manager for the processing of non-renewal and conditional renewal notices within time frames as required by the Department of Insurance

Education and Experience Requirements:

  • Bachelor's Degree preferred
  • Thorough knowledge of property and casualty underwriting procedures and policies
  • Knowledge of Microsoft Office Applications, Internet Explorer, and have the ability to learn new software programs

Key Competencies and Requirements:

  • Strong attention to detail is required
  • Strong analytical ability and organizational skills
  • Willingness to work a flexible schedule and occasional overtime when needed
  • Candidate will be expected to provide exceptional service each and every day, even under stressful situations
  • Required to possess the ability to stay focused and be able to complete multiple tasks at a time within a fast paced office environment
  • Highly developed sense of integrity and commitment to customer satisfaction
  • Must have the ability to communicate clearly and professionally, both verbally and written; professional telephone etiquette is required
  • Able to manage/resolve occasional customer complaints and able to identify/escalate priority issues

This information is provided as a guideline only and is subject to change with or without notice.

BTIS

Builders & Tradesmen's Insurance Services, Inc., (BTIS) prides itself in providing commercial insurance programs for insurance producers. Our programs are currently available in over 35 states.

Contact Us

Builders & Tradesmen's Insurance Services, Inc

  • Address: 6610 Sierra College Boulevard Rocklin, California 95677

  • Phone: 916.772.9200

  • Fax: 916.772.9292

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Awards

Five Star MGA by
Insurance Business
America